DOMESTIC-
1. Doria offers FREE SHIPPING ACROSS INDIA for all orders, prepaid as well as cash on delivery (COD).
2. Orders are delivered within 5 to 8 working days. Unless otherwise specifically mentioned in the product details.
3. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order
4. In a few cases there might be some delays due to dependencies at various levels. Furthermore, We diligently ship orders throughout the week including weekends and public holidays.
5. Please note- During festivals, adverse weather conditions or political crisis, your shipment may get further delayed due to dependency on courier companies. We assure you that we will try our best to have the product delivered to you in the best time and we truly appreciate your patience.
6. As we ship your orders via third-party shipment agencies, we want to ensure that the parcel reaches you intact and in good condition. Therefore, in case you receive a damaged, broken, or opened parcel, we request you to record a video and take images of the same and not accept the order. You can mail all the images and videos along with the order number so that we can use the same to resolve the issue for you at the earliest and settle claims with the shipment agency.
7. Once you have placed an order on our website, our system puts your order into the process. Once the order is processed and your outfit(s) is out of the manufacturing unit, the ordered item(s) are passed through multi-level quality checks. Your item is packed securely and handed over to our trusted delivery partners. After the order is dispatched, a unique tracking identity number is sent to you on your registered email & mobile number via SMS. You can track the status of the order delivery on the courier partner’s official website using the tracking number.
ADDITIONALLY FOR INTERNATIONAL SHIPMENT-:
1. Shipping charges for our international customers will be calculated during check-out depending on the order value and dimensions of your order
2. Worldwide shipping: We ship to 220+ destinations across the world. You can check the shipping eligibility in your city/country at the time of the order checkout.
3. Taxes and duties are calculated according to your shipping destination and are borne by the customer. As the recipient, you are liable for all applicable import duties, customs and local sales taxes(If any) levied by the country we are shipping to; payment of these is necessary to release your order from customs on arrival.
4. Exchanges and Return are not applicable on international orders.
Log Data
When you visit our websites, your browser sends us information called as “log data” which includes-
1. The type of device you use
2. The IP address of your device
3. The type of Internet browser you use
4. The pages you visit/access
5. The links you click on our website
6. The number of times you access the page
7. Things you view, add to bag, add to wishlist
Contacting you-
Subject to your prior expressed consent for using our services, we may use personal data to send you marketing communications in relation to Idaho owned products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out anytime you want. Security The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Links to other websites : Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Contact Us If you have any questions about this Privacy Policy, please contact us. Address : 1902, Tower 3 Tata Primanti, Sector 72, Gurgaon, Haryana (122018) Email Address : privacy@doria.in
